Privacy Policy

2. Scope of this Policy

This Privacy Policy applies to information collected through our official website (https://inacplatforms.com), direct communications, client intake forms, and inquiries regarding our software development, Next.js web application development, mobile app development, and cloud consulting services.

Note for INAC Transport App Users: If you are using the INAC Transport mobile application, please refer to the dedicated INAC Transport Application Privacy Policy for specific mobile device permissions and lorry receipt processing rules.

3. Information We Collect

We only collect information that is strictly necessary to deliver professional software development services:

• Inquiry & Contact Information: Your full name, corporate email address, phone/WhatsApp number, company name, and project scope details provided through our contact form.
• Commercial & Project Specifications: Technical specifications, feature requests, design assets, and architectural criteria shared during project scoping and consultation.
• Technical & Usage Data: Standard Internet protocol (IP) address, browser type and version, operating system, referring URL, time stamp, and aggregated pages visited on our site.

4. Cookies, Analytics & Google Ads Conversion Tracking

We utilize cookies and automated tags to enhance site performance, evaluate traffic patterns, and measure marketing campaigns. Specifically:

• Essential Cookies: Strictly necessary for site navigation, asset caching, security, and remembering user cookie consent status.
• Google Tag & Advertising Conversion Tracking: We implement Google Tag (AW-18149941801) and Google Analytics to monitor ad campaign effectiveness and measure user interactions after clicking an advertisement. These tags do not collect personally identifiable banking details or confidential passwords.
• Managing Cookies: You can manage or disable cookies at any time via our Cookie Consent banner or through your browser settings. For detailed information, review our dedicated Cookie Policy.

5. How We Use Your Information

We process collected data solely for lawful business purposes:

• To respond to service inquiries, estimate development timelines, and provide proposals.
• To draft, execute, and deliver custom software contracts and milestone deliverables.
• To maintain, optimize, and protect our website against malicious traffic, abuse, and cyber threats.
• To comply with statutory accounting and tax regulations in India.

We never sell, rent, trade, or monetize your personal information to third parties.

6. Data Storage & Security

We implement robust technical and organizational security controls to protect client information. All communications with our servers are encrypted using Transport Layer Security (TLS 1.3 / HTTPS). Our static infrastructure is served via enterprise-grade Content Delivery Networks (CDN) and secure Google Cloud Platform / Firebase infrastructure with strict access control.

7. Your Privacy Rights

Under applicable regulations — including the Digital Personal Data Protection Act, 2023 (India), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA) — you have the right to:

• Request access to personal information we hold about you.
• Request correction or updating of inaccurate personal data.
• Request deletion (erasure) of your inquiry data from our records.
• Withdraw consent for optional communications at any time.

To exercise any of these rights, contact us at contact@inacplatforms.com. We will verify and process your request within 30 days.

8. Grievance Redressal & Contact Officer

For any questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, please write to our designated contact: